
GUIDE TO MEDICAL TREATMENT IN PENANG

1. Check the schedule and make an appointment to see a doctor
Make sure you check the schedule and make an appointment to see a doctor before you leave for Penang.
The intended doctor may be on leave, may have a surgery schedule, or fully booked so if you don't make an appointment before leaving, you might be asked to come another day.
Here's how to check a doctor's schedule and make an appointment to see a doctor:
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Provide us with the estimated date you want to seek treatment.
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We will confirm the availability of the doctor.
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If the doctor is available, make an appointment immediately by sending us a photo of your passport. If the doctor is not available, we will give information on when the doctor is available soonest.
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After the appointment is confirmed, we will send you proof of confirmation.
2. Booking Airport Pickups
All hospitals in Penang provide transportation from the airport to the hospital / hotel. Here are the conditions:
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1 patient and a maximum of 1 companion
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Pickups are only on weekdays, Monday - Friday (9am - 4pm) and Saturday (9am - 12pm)
This airport shuttle facility is free but you must book at least 3 days before departure. Please let us know so that we can arrange the airport pick-up for you.
Note:
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If you arrive in Penang outside of workdays, you can take a Grab car, it costs around RM 20 - 30.
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If you take a taxi, it costs around RM 50 - 60.
3. Booking a hotel near the hospital
Now is the time for you to book a hotel to stay in during your treatment. You can book a hotel through us or through the Traveloka application, Tiket.com or others.
Here are the hotels we recommend:
Hotels near Island Hospital
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YMCA - This is a budget hotel, the location is directly opposite the hospital but a bit far from the city centre / culinary spots.
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Travelodge Georgetown - Distance from hospital 1.3 km but located in the city centre, near culinary spots.
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Mei Hotel Penang - Distance from hospital 1.6 km but located in the city centre, near culinary spots.
Hotels near Gleneagles Penang
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Mei Hotel Penang - Distance from hospital is 1.6 km but located in the city centre, near culinary spots.
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Vouk Suite Hotel - Right next to the hospital but a bit far from the city centre / culinary spots.
Hotels near Loh Guan Lye
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Grand Inn - Budget hotel, location opposite the hospital but a bit far from the city centre / culinary spots.
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One Pacific Hotel - Exactly opposite the hospital but a bit far from city centre / culinary spots.
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Mei Hotel Penang - Distance from the hospital is 1 km but within the city centre, near the culinary spots.
4. Booking Flight Tickets
Finally, you just need to book a flight ticket to Penang. Here are some airlines that have direct flights (without transit to Penang):
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From Medan: Lion Air, Air Asia, Sriwijaya Air
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From Jakarta: Air Asia, Citilink and Batik Air (May 2019)
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From Surabaya: Air Asia
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From Aceh: Firefly
From other areas, it is usually necessary to transit in Medan, Jakarta or Surabaya.
Our advice is to:
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Ensure the validity period of your passport is more than 6 months before buying a ticket.
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Buy a one-way flight ticket in advance because you never know the possibility of extending the duration of your medical treatment.
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Do not buy airline tickets or book a hotel in advance until doctor's appointment confirmation by us.
By following the steps above, your trip to Penang is guaranteed to be a lot easier.
Our office is in Kuala Lumpur and can be directly contacted for any information during your medical trip in Malaysia.
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